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Marketing of the Property

  • Provide a current Rental Market Analysis
  • Walk the property and advise the Landlord of any concerns or suggestions
  • Photograph the property for marketing purposes
  • Install a professional yard/window sign and lockbox
  • Advertise the property for rent on multiple websites including Craigslist
  • Respond to prospective tenants by phone and email
  • Show the property Monday – Saturday by appointment only
  • Closely monitor the element of price, property condition and market fluctuations

 

Applicant Selection/Screening

  • Collection of all necessary documents for screening
  • Acceptance of only complete applications
  • Pull credit report, eviction report and criminal history background report
  • Check sex offender registry
  • Verify bankruptcy information (if applicable)
  • Verify employment and proof of income
  • Verify previous rental history
  • Verification of pets (breed/age/weight and type) – no dangerous breeds

Lease Execution

  • Prepare the lease documents
  • Manage and handle the lease signing
  • Collect the first month’s rent and security deposit.

 

Money & Financial Management

  • Establish a Landlord reserve account for minor repairs and maintenance
  • Deposit and retain the Tenant’s security deposit in escrow trust accounts
  • On or before the 14th of each month, send rent proceeds to Landlords
  • Pay Vendors and Contractors for services provided
  • Manage cash flow in Landlord reserve accounts
  • Pay monthly HOA assessments (optional fee)
  • Provide 24 hr access to online, cloud portal for Landlord to log into for account information
  • Provide detailed monthly Cash Flow reporting for Landlord review
  • Process Security Deposit Dispositions within legal time limits to avoid penalties
  • Provide Year End statements including 1099s for tax preparation
  • Storage of year end documents

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Property Management & Lease Enforcement

  • Video and photograph the interior and exterior of the property to document the condition prior to tenant move in
  • Re-key property before every new tenant
  • Maintain and manage 24 hr emergency phone service
  • Review and assign tenant-originated work orders and requests
  • Manage all necessary repairs or maintenance to property
  • Screen, hire, and manage Vendors and Contractors
  • Schedule and manage Property Assessments and walkthroughs
  • Engage attorneys on the landlord’s behalf whenever necessary
  • Full renewal process beginning 90 days prior to the end of the lease, including property survey, rental market analysis and new lease signing
  • Leases are updated annually and include any new legislative items

Tenant Management & Lease Enforcement

  • Provide the tenant(s) with keys
  • Set up 24 hr access to online cloud portals for the Tenants
  • Set up communication with tenants and 24 hr emergency phone service
  • Establish strict communication protocol with tenants to protect the landlord’s privacy
  • Setup tenant account for online rent payments
  • Collect rent
  • Enforce the lease agreement
  • Handle lease and HOA violations
  • Process and handle evictions
  • Post properties and attend court when necessary
  • Management of full renewal process and follow up with tenant(s) beginning 120 day prior to the end of the lease